Privacy Policy

Last updated January 27, 2025

next pro tree care llc

Privacy Policy | Next Pro Tree Care LLC

At Next Pro Tree Care («we,» «us,» or «our»), we respect and value the privacy of our customers and users. This privacy notice explains how and why we collect, store, use, and/or share («process») your information when you use our services («Services»). This includes:

Visiting our website at www.nextprotreecare.com or any other site that links to this privacy notice.
Interacting with us through our social media platforms.
Using our scheduling systems, forms, and CRM to book appointments or manage information related to our services.
Engaging with us in sales, marketing, or events.

If you have any questions or concerns about this privacy policy, please contact us at info@nextprotreecare.com.

1. How We Process Your Information

We process your personal information based on how you interact with our Services, which includes:

Account creation and management: We process your information to allow you to create, log in, and maintain your account.
Scheduling system: Information provided when booking appointments or services through our scheduling tools.
- CRM and customer management: Data stored and managed in our CRM system to ensure effective communication and high-quality service delivery.
- Forms: Information shared through online forms, whether to request services, sign up for promotions, or send us feedback.
Feedback requests: We process your information to gather feedback about our services and improve the user experience.
Marketing and promotional communications: We use the information you provide to send offers and updates based on your preferences. You can opt out of promotional emails at any time.
Personalized advertising: We process your information to deliver content and ads tailored to your interests and location.
Usage trend identification: We analyze how you use our Services to improve their functionality and accessibility.
Campaign performance measurement: We evaluate the effectiveness of our marketing strategies to adapt them to your needs.
Protecting vital interests: We process your information to ensure your safety or prevent serious harm.

Note on the use of your information: The information collected is used exclusively for operational purposes related to service management, such as appointment reminders, updates, and feedback requests. However, it may also be used for promotional and marketing purposes, always respecting your preferences and privacy rights.

2. Legal Bases for Processing Your Information

We process your personal information only when we have a valid legal basis, such as your consent, compliance with laws, execution of a contract, or to protect our legitimate business interests.

3. Use of Cookies and Similar Technologies

We use cookies and similar technologies to enhance your experience on our website. These tools allow us to analyze trends, manage the website, track user movements on the site, and gather demographic information about our user base. You can control the use of cookies through your browser settings.

4. Security of Your Information

We have implemented appropriate technical and organizational measures to protect your personal information. However, despite our efforts, no electronic transmission over the internet or data storage technology is 100% secure. Therefore, the use of our Services is at your own risk.

5. Information About Minors

We do not knowingly collect or process data from individuals under the age of 18. If you become aware that we have collected personal information from a minor, please notify us immediately at info@nextprotreecare.com. We will take the necessary steps to delete this information promptly.

6. Information Shared with Third Parties

Data entered into our platforms, such as scheduling systems or CRM, is handled securely and only shared with trusted providers who comply with our privacy policies. We do not sell or share your information with unaffiliated third parties, except as described in this policy. Our Services may contain links to third-party websites or applications, and we recommend reviewing their privacy policies.

7. Your Privacy Rights

As a user, you have rights regarding your personal information, including:

Access and rectification: You may request access to or correction of any personal information we hold about you.
Deletion: You may request that we delete your personal information unless we have a valid legal reason to retain it.
Opt-out: You may opt out of receiving promotional emails by following the instructions in our emails or by contacting us directly at info@nextprotreecare.com.

To exercise these rights, please contact us at info@nextprotreecare.com.

8. Link to the Terms of Use

For more details about the conditions of use for our Services, please visit our Terms of Use page.

9. Dispute Resolution

If you have concerns or disputes related to this Privacy Policy or the handling of your personal information, please contact us first to attempt to resolve the issue amicably. You can reach us at info@nextprotreecare.com.

10. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or to comply with applicable laws. Updates will be posted on this page, and we encourage you to review it periodically.

11. Acceptance of This Privacy Policy

By using our Services, including our website, scheduling tools, CRM, and forms, you acknowledge that you have read and understood this Privacy Policy and agree to its terms. If you do not agree with this Privacy Policy, please refrain from using our Services.